We at Professional Touch provide our customers with a constant update on the status of their vehicle during the repair process. If you are a customer and have been given the credentials you may:
If you are a customer and do not have any login credentials you can Contact Us.
How To Get An Estimate
The best way to obtain an estimate for your vehicle is to come by the shop from 8am-5pm Monday - Friday.
The Professional Touch Autobody guarantees to repair, free of charge, any defects of workmanship of repairs stated on the repair invoice, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle. This guarantee covers labor only. Separate manufacturer's warranties may cover parts.
To obtain service under this warranty, return the vehicle to The Professional Touch Autobody with your certified warranty certificate, a copy of the repair invoice and a written list of the specific problems.
The warranty is automatically VOID and will not be honored if any portion of payment for covered repairs is not collectible and/or stopped by maker of card holder.
This warranty is non-transferable and may only be exercised by the party owning the vehicle at the time the repairs were performed and only through The Professional Touch Autobody, 5500 Scotts Valley Dr., Scotts Valley, CA 95066.
This warranty shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by the above named shop. The labor work performed by the Professional Touch Autobody is guaranteed against any defect in workmanship for as long as you own your vehicle.
We will NEVER provide you a free rental car to make corrective repairs to your vehicle. That is your responsibility.
Our goal is to return damaged vehicles to their pre-accident condition while maintaining structural integrity. To accomplish this goal we use state-of-the-art equipment/materials and employ highly skilled auto body technicians. We focus on our customers to help minimize their worry, stress, and personal disruptions while their vehicles are being repaired. We believe that only by delivering high value will we maintain a long term, sustainable level of success.